Communication Articles

Something to Chew On?!

“We use four metaphors a minute, one for every 25 words or so.” – Katy Waldman. Obviously, something being used so often is important – likely in more than one way and it seems for quite some while: The word originates from the Greek word metaphorá, meaning to transfer, to carry over.


Brown haired woman talking to her interviewers in bright office

A Smile is Not Just a Smile. Nonverbal: Part Four

Sept. 28, 2015 ~ Written by: W.B. “Bud” Kirchner This is the final installment of our series on nonverbal communication. So far, here is what I have covered: “Part One: It’s Not What You Say, It’s How You Show It” (what to look for) “Part Two: When a Burp is a Thumbs Up: Culturing Your...


What do your Mother, a Car Salesman and a Hare Krishna devotee have in Common

November 20, 2015 ~ Written by: W.B. “Bud” Kirchner Answer: They all know more about aspects of the Business Brain Model than you do! Is this possible given your years in business and/or your higher education? Simply put – yes. “It takes considerable knowledge just to realize the extent of your own ignorance.” ~ Thomas Sowell...


Lessons Learned from Street People

November 14, 2015 ~ Written by: W.B. “Bud” Kirchner “Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.” ~ Peter Drucker As I sit here in a reflective mood that accompanies transition (I am just finishing my Chopin martini and about to start my Borolo wine) I am...


writer writes with pen on paper work close up

Storytelling: It’s Not Just for Bedtime Anymore. Rapport: Part Four

October 29, 2015 ~ Written by: W.B. “Bud” Kirchner “After nourishment, shelter and companionship, stories are the thing we need most in the world.” ~ Philip Pullman Just to repeat a couple points I’ve made along the way: (1) This is not a “by the manual” Dale Carnegie course. Business (in my opinion) becomes such...


Are You Putting Your Best Foot Forward First? Rapport: Part Three

October 25, 2015 ~ Written by: W.B. “Bud” Kirchner “It usually takes me more than three weeks to prepare a good impromptu speech.” ~ Mark Twain           Over the years I have spent a lot of time struggling with how to introduce Kirchner Group to people. The considerable breadth and depth,...


Your “How To Guide” to Building Rapport. Rapport: Part Two

October 16, 2015 ~ Written by: W.B. “Bud” Kirchner “You can make more friends in two months by becoming genuinely interested in other people than you can in two years by trying to get other people interested in you.” ~ Dale Carnegie Just to review the approach I have proposed, persuasion really breaks down to...


Three business colleagues in conversation

The Art of Passionate Persuasion. Rapport: Part One

October 13, 2015 ~ Written by: W.B. “Bud” Kirchner “I’ve learned that people will forget what you’ve said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou The theme of this series involves communication: not the “structural” aspect, which we dealt with in previous articles...